Property Search and Selection
Assisting tenants in finding
suitable rental properties that meet
their needs and budget.
Property Viewing
Arranging property viewings to help
tenants evaluate the condition and
suitability of the rental unit.
Application Processing
Assisting tenants with the rental
application process, including background
checks, credit checks, and rental history verification.
Lease Agreement
Drafting and explaining lease
agreements to tenants, including all terms and conditions.
Move-In Inspection
Conducting a detailed move-in inspection with
the tenant to document the condition of the property before occupancy.
Rent Collection
Managing the collection of rent payments
from tenants, often through online portals for convenience.
Maintenance and Repairs
Coordinating and addressing maintenance
and repair requests from tenants, ensuring that the property remains in good condition.
Emergency Response
Providing 24/7 emergency maintenance
and repair services for urgent issues such as plumbing leaks or electrical problems.
Tenant Communication
Serving as a point of contact for
tenants, addressing questions, concerns, and requests promptly.
Rent Renewals
Assisting with lease renewals and negotiating terms, if applicable.
Security Deposit Management
Managing security deposits, including its
collection, safekeeping, and return at the end of the lease.
Tenant Insurance
Advising tenants on the importance of
renters' insurance and helping them secure coverage.
Compliance with Regulations
Ensuring that the property complies with local housing regulations, including safety and habitability standards.
Emergency Response
Providing 24/7 emergency maintenance
and repair services for urgent issues such as plumbing leaks or electrical problems.
Tenant Communication
Serving as a point of contact for
tenants, addressing questions, concerns, and requests promptly.
Notices and Communication
Handling official notices and communication on behalf of the landlord, such as lease violation warnings or eviction notices.
Online Tenant Portals
Providing tenants with online platforms where they can access lease agreements, make payments, and submit maintenance requests.